Most of the time you will receive a message from potential buyers before the order. As we discussed in previous posts, it is very important to reply as soon as possible to convert this to order. That is not enough to win the order, You should give him competitive price and also a delivery date. If you are able to communicate these in better way you will win the order. See how you communicate this efficiently.
- No description about you, your skills and experience.
When someone search for a service, they will see your Gig first. If they feel your gig serve their requirement, they will check your gig. From there they can see your comments, ratings, profile, etc. They send you message if they satisfy with you by this search. That means potential buyers know about you and your your service. You don't need to repeat it on the message.
- No Essays
When you are writing a reply describe what relevant to the message you received. You don't need to waste many sentences if something can describe using one word because they are not testing your writing ability (this required only for content writing gigs). Describe if there are any technical issue related the request. As example if you are developing android apps but buyer asks for both IOS and Android or buyer gives low quality image and asking for fine quality output.
- Answer questions asked by the potential buyer
Buyers ask various questions using there messages and you may answered them using FAQ section. Anyway don't reply them using "please check FAQ section of the gig" or "Haven't you check the FAQ section of the gig?" like phrases. Politely answer them, describe those answers as much as possible. (Don't care about the message length in this case)
- Use the words/phrases on the message in your reply. See below example.
I need to create android app using app inventor and would like to place admob ads on that app. Could you please tell me your price and time quote?
Your reply
Thank you for the message. I can help you develop this app for you. Anyway we can't use admob with app inventor. We can use appybuilder which is based on app inventor but providing support to admob SDK. Could you please give me a description about your app? I will only be able to give you quote then.
